Mon - Sat | 8am - 5pm
Call Us: (678) 885-8030

FAQ

Your cleaning questions, answered!

Getting Started

Our current service areas are:

  • College Park
  • East Point
  • Hapeville

We price based on the number of bedrooms, bathrooms and square footage in the home. Make a selection and the price is shown instantly on the Booking Form »

We bring our own cleaning supplies, but if you have any special requests or prefer us to use products you already own, please let us know, we’ll do our best to accommodate them.

Once you book a service we’ll automatically create your account. All you need to do is set your password and just like that you’re all set!

Trust & Safety

All of our team members are interviewed and must pass a detailed nationwide background check. Only about 10% of applicants become Luxe Glo certified cleaners.

If something goes wrong during your appointment we’re here to make it right. Just let us know as soon as possible and we’ll take care of it promptly. That’s our promise to you.

Yes, your payment information is protected with multiple layers of security. Our booking page uses extended validation SSL, and the form itself is secured with 256-bit encryption. All credit card transactions are processed through Stripe, which adds an additional layer of 256-bit encryption. We never store your credit card details—only a secure token that allows us to process payments. Your security is our top priority.

Yes, all of our cleaners must pass a detailed nationwide background check as the final step in our pre-screening process. We take every measure to ensure you’re welcoming someone trustworthy into your home.

Manage My Account

You can log into your account by clicking here: Luxe Glo Login. From there, you’ll be able to manage your bookings, update information, and more.

Simply log into your account and update the address in your upcoming booking. If you prefer, you can also give us a call and we’ll be happy to update it for you.

Log into your account here  and update the card on file. Your new card will automatically become your default payment method.

Just head to our online booking form to schedule your appointment in minutes. If you run into any issues, feel free to give us a call and we’ll be happy to help.